Tenancy Handbook EBOOK

During Your Tenancy

We want you to enjoy your new home and ensure your experience of renting a Realestate 88 apartment is positive and enjoyable. We have compiled some additional information that will help you throughout your tenancy.

Pets Please note that pets are subject to Strata By-Laws, which may restrict or prohibit animals from living in the building. These by-laws take precedence, and in some complexes, pets may not be permitted at all. If you wish to keep a pet, you must first speak with your Property Manager. You’ll need to complete a Form 25 – Pet Request, which will be sent to the landlord for consideration. Keys & Remotes You’ll receive one full set of keys and access devices for your apartment. Once issued, these become your responsibility. Lost or damaged keys and remotes must be replaced at your expense, but additional copies can be arranged through your Investment Portfolio Manager. All keys and remotes must be returned at the end of your tenancy including any additional copies.

The landlord is required to respond within 14 days of receiving your request. If they do not respond within this timeframe, the request is deemed approved by default.

While landlords cannot unreasonably refuse a request, they may impose reasonable conditions or decline the request where there are valid grounds (such as building by-laws or health and safety concerns). If a request is refused and disputed, the Commissioner will make the final determination. Please note, a $350 pet bond is payable upon approval of a pet.

Routine Inspections

Routine inspections are carried out approximately every three months, with the first inspection occurring 6–8 weeks after your tenancy begins. You will receive an email 14 days and an sms 3 days before each visit, along with a checklist to help you prepare. These inspections ensure the property is well cared for and allow us to identify any maintenance issues early.